Returns & Exchanges Policy
At AMC Furniture Outlet, we want you to be completely satisfied with your home furnishings. If your purchase doesn't perfectly fit your space, you may return eligible items within 30 days of delivery for a refund or exchange.
Initiate Your Request
Contact our customer service team via email or phone with your order number and photos of the item to begin the return process.
Prepare for Pickup
Ensure the furniture is in its original condition and securely repacked in the original packaging to prevent damage during transit.
Schedule Collection
Our logistics partner will contact you within 3-5 business days to schedule a convenient time for the curbside pickup of your return.
Inspection and Refund
Once the item reaches our warehouse and passes quality inspection, your refund will be processed to your original payment method, minus applicable restocking fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing